Privacy Policy Page

Last Updated: January 2026

1. Introduction

Welcome to VisaCilia. We are committed to protecting your personal data and respecting your privacy. Because of the nature of our services—Visa and Immigration Consulting—we handle some of your most sensitive personal information. We take this responsibility seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage our services.

2. The Data We Collect

To provide accurate visa consulting, we must collect specific personal data. This may include:

Identity Data: Name, date of birth, gender, passport details, national identity numbers.
Contact Data: Email address, phone number, and residential address.
Financial Data: Bank statements, tax returns, proof of assets (strictly to assess financial eligibility).
Sensitive Data: In specific cases (when required for the application), we may collect criminal history or health data with your explicit consent.
Technical Data: IP address, browser type, and usage data via Cookies.

3. How We Collect Data

Direct Interactions: You give us data by filling in forms (e.g., “Free Assessment”) or via phone/email consultation.
Automated Technologies: Technical data collected as you browse our website.

4. How We Use Your Data

We only use your personal data when the law allows us to, primarily for:

Service Delivery: Assessing eligibility and drafting visa applications.
Contractual Obligations: Performing the consulting contract entered into with you.
Communication: Updating you on case status or requesting documents.
Legal Compliance: Complying with regulatory obligations (e.g., anti-money laundering).

5. Sharing of Your Data

We do not sell your data. We may share data with Government Authorities (Embassies/Immigration) for the sole purpose of your application, Certified Translators, or secure Service Providers bound by confidentiality.

6. International Transfers

Due to the nature of immigration, your data will inevitably be transferred internationally (e.g., to the destination country’s authorities). By engaging our services, you consent to this necessary transfer.

7. Data Security

We prevent accidental loss or unauthorized access using encrypted communication channels. Access is limited to employees with a business need to know, subject to strict confidentiality.

8. Data Retention

We retain client files for a standard period (e.g., 3 years) after case conclusion to assist with future appeals or renewals, after which data is securely deleted.

9. Your Legal Rights

Under data protection laws (including GDPR), you have rights including:

Right to Access your data.
Right to Correction of inaccurate data.
Right to Erasure (“Right to be Forgotten”), subject to legal retention requirements.
Right to Withdraw Consent.

10. Third-Party Links

Our site may link to government sites (e.g., VFS/BLS). We are not responsible for their privacy statements.

11. Contact Us

If you have questions about this policy, please contact us at info@visacilia.com.